Terms & Conditions

Terms of Service | Privacy Policy | Refund Policy

These are our policies to ensure your safe and positive experience, please read carefully and if you have any questions, don't hesitate to contact us.

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Yoga Classes

Lua Nova Yoga offers group yoga classes and private sessions both in-person and online. By participating in any of our classes or sessions, you agree to follow our instructions and practice safely. If you have any medical conditions or injuries, it is your responsibility to inform your instructor before the class or session. We reserve the right to refuse participation to anyone who poses a risk to themselves or others.

Yoga Classes at Self-Retreat

Bookings can be made through Self-Retreat's website. For further details on their terms & conditions policies, please visit their website.

Kundalini Activation Sessions

By purchasing a ticket to this event you hereby agree to the below waiver and release agreement: 

I understand that Kundalini Activation may involve physical movements as well as an opportunity for stress reduction and improvedmental well being. As is the case with any physical activity, the risk of injury, even serious, disabling or fatal, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body, discontinue the activity, and ask for support from the instructor. I will continue to breathe smoothly. I assume full responsibility for any and all damages, which may incur through participation.

Kundalini Activation is not a substitute for medical or psychological attention, examination, diagnosis or treatment. Kundalini Activation is not recommended and is not safe for those prone to mania, delusion or psychosis. By signing, I affirm that a licensed physician has verified my good health, physical and mental condition to participate in such a program. In addition, I will make the instructor aware of any medical conditions or physical limitations before class. If I am pregnant, become pregnant or I am post-natal or post-surgical, my signature verifies that I have my physician's approval to participate. I also affirm that I alone am responsible to decide whether to practice KAP and participation is at my own risk. I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against Kundalini Activation and it's instructors.

I have read and fully understand and agree to the above terms of this Liability Waiver Agreement. I am complying with this agreement voluntarily and recognize that my purchase of a ticket serves as complete and unconditional release of all liability to the greatest extent allowed by law in the United Kingdom.

Reiki & Tarot Sessions

Lua Nova Yoga offers private reiki and tarot sessions, which are not a substitute for medical or mental health treatment. By booking a session, you acknowledge that it is not a medical treatment and that the results may vary. We cannot guarantee any specific outcome and we are not liable for any adverse effects that may occur during or after the session. We do not diagnose illnesses or prescribe medications. Our sessions are designed to promote relaxation, balance, and wellbeing. The quality of Reiki energy you will receive during a group session is exactly the same that you would receive in a private session. Tarot readings are intended for entertainment purposes only and should not be used as a substitute for professional advice.

Bookings & Payments

Bookings can be made through our website or by contacting us directly. Payment is required in advance to secure your booking. We accept payment through various methods including credit/debit card, bank transfer and PayPal. Prices are subject to change at any time without prior notice.

Cancellations

We understand that sometimes you may need to cancel your booking. Please review the cancellation policy below:

  • Private Sessions: Kindly provide a minimum of 48 hours notice for cancellations.
  • Group Sessions: Please notify us at least 6 hours in advance if you need to cancel.
  • Kundalini Activation Sessions: We request at least 24 hours notice for cancellations.

Failure to provide adequate notice may result in forfeiture of your payment. In situations of illness or emergency, we will make every effort to accommodate rescheduling your session.

Liability

We take every reasonable step to ensure the safety and wellbeing of our clients during sessions. However, we cannot be held liable for any injuries or damages that may occur during sessions. By using our services, you agree to release us from any liability for any injuries, damages, or other claims arising from your participation.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. We will never share your personal information with third parties without your consent. This policy explains what information we collect, why we collect it, how we use it, and how we keep it safe.

  • Collection of personal information

We may collect the following personal information from you when you use our website or services: Name, email address, phone number, address, payment information.

We collect this information for the following purposes:

  • To provide you with the services you requested
  • To communicate with you about your account and services
  • To process payments
  • To comply with legal obligations

  • Use of personal information

We will only use your personal information for the purposes for which it was collected. We may also use your information to improve our services and to send you marketing communications if you have opted-in to receive them. We will never share your information with third parties for marketing purposes.

  • Protection of personal information

We take the security of your personal information seriously and take steps to protect it from unauthorized access or disclosure. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  • Cookies

We use cookies to improve your experience on our website. A cookie is a small file that is placed on your computer or mobile device. It allows us to recognize your device and store information about your preferences or past actions. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

  • Changes to our privacy policy

We reserve the right to update our privacy policy at any time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically.

Data Protection

We take the protection of your personal information seriously and comply with the General Data Protection Regulation (GDPR). By using our services, you consent to the collection, use, and storage of your personal information in accordance with our privacy policy.

Copyright

All content on our website, including but not limited to text, images, and videos, is the property of Lua Nova Yoga and is protected by UK copyright laws. You may not reproduce, modify, distribute, or republish any content from our website without our express prior written consent.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.